Yep, white lithium grease or silicone spray will work...I am quite sure this will fix your issue. when you raise the lift, do you see a plastic panel underneath one of the main planks? That's what you need to access.
Mine is a different brand, but did the exact same thing...identical noise. On mine, there is a panel underneath one of the lengths that you drive on to. There are several pulleys under there and once I lubricated them, it was silent. Hope this helps.
Please keep us posted Steve. I am thinking hard about an 08-10 Viper, just haven't found one in particular. Would love to benefit from your recent experience of you dont mind sharing.
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