Another Vipair nightmare

Discussion in 'Vendor Review: Vipair Performance Products' started by Steve zel, Nov 23, 2013.

  1. Steve zel

    Steve zel Viper Owner

    Nov 22, 2013
    Early Sept I placed an order for some carbon fiber parts for my 2009 VOI -10 . On Sept 23rd I got an email from vipair
    Saying parts would ship in 7 to 10 days. Almost $3000 was taken from my CC . All I asked of Steve Prescott was to be
    Up front and honest with me , if it was going to be a while , just tell me , I'll wait . Instead ,week after week he tells me next week . After several missed ship dates , I called Steve and left him a message that I was going to call my CC
    Company and reverse the charges . Steve called me back 5 min later . He promised and guaranteed parts were ready
    To go UPS in a few days . Two weeks later I got a small box , and knew something was wrong . I received the last
    Of the three items I ordered, not the first two. They were scratched , pitted ,scuffed up and unfinished . What a
    Disappointment . These parts were clearly old and off another car . Some pieces still had old silicone adhesive on
    them . As far as the other two parts I ordered , who knows , he probably never even started them . Steve Prescott will
    not return phone calls or emails . He is unreachable . So if you want to be disappointed , frustrated and lied to,
    Steve Prescott at Vipair is your man !
  2. GTS-R 001

    GTS-R 001 Enthusiast

    Jul 16, 2002
    California (north)
    Steve Zel,

    You received 2 shipments one on Nov 21 and one on Nov 15th

    You charged your credit card back on both and have yet to return the items

    Can you ship them back?

    If you have decided to keep them, it has been 3 months already. Please pay for them.

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