Great Service & Support

Discussion in 'Vendor Review: Viper Specialty' started by ViperTony, May 19, 2009.

  1. ViperTony

    ViperTony Enthusiast

    Posts:
    7,555
    Joined:
    Apr 3, 2006
    - PRODUCT(S)/SERVICE(S) PURCHASED:
    Trend Double-Tapered Pushrods
    Pushrod Length Checker

    - DATE PURCHASED:
    6/23/2008

    - DATE SHIPPED:
    7/9/2008 - Custom length made to order by Trend. Took about one week.

    - DATE ARRIVED:
    7/11/2008

    - PRODUCT/SERVICE QUALITY (1-10):
    10

    - CUSTOMER SERVICE (1-10):
    10+

    Dan was not only helpful with getting me my push rods but spend a lot of time with me to determine what I needed and where I was going with my mods. He also explained the different push rods out on the market and taught me what to look out for in a quality rod.

    However, even though I didn't buy my rockers from Dan, he gave me step by step, detailed instructions on how to install and adjust my rockers (which he doesn't sell). He did not have to do this but took time out of his busy schedule to make certain I didn't blow up my engine. He really went above and way beyond for the small order I gave him.

    - WOULD PURCHASE FROM AGAIN? (Y or N):
    Absolutely...as soon as I'm finished saving up enough funds Dan is getting my next purchase. It can't come fast enough for me!

    - COMMENTS:
    No drama, no fluff, no sales pressure. Integrity at its finest.
     

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