No response on purchased-3 weeks ago

Discussion in 'Vendor Review: Vipair Performance Products' started by ElevatortecGTS, Mar 9, 2013.

  1. ElevatortecGTS

    ElevatortecGTS Viper Owner

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    Need some help here , my buddy ordered a shifter handle from Vipair and paid upfront Mid Feb.. nothing shipped so far.. and no response from trying to contact Steve Prescott.... I have reviewed good and bad..on different Vipers site about this guy.... if anyone has any magic spells on getting ahold of him ..please do tell
     
  2. LifeIsGood

    LifeIsGood Enthusiast

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    He'll chime in here anytime now. He's pretty good about keeping up on the viper forum sites.
     
  3. GTS-R 001

    GTS-R 001 Enthusiast

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    Email or phone work very well,

    My phone number and email are in my sig, Ph is 707 849 0111, email is [email protected]

    If the friend is Paul G then I sent him a message yesterday that I was sending it out Monday.

    Also note that when something is in the classifieds with a $10 shipping fee, that is for cont USA, if the purchaser is international, the cost to ship is more like $35-$50, USPS is a little cheaper but there is no way to track international with USPS so it is not an option.
     
  4. ElevatortecGTS

    ElevatortecGTS Viper Owner

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    Hey Steve thanks for getting back to my buddy , as you say the product will be shipped this Monday, he is just puzzled its taken almost taken 3 weeks to ship? and yes all us Canadian Viper guys know what a robbery..... off some shipping companies charge to Canada....and the brokerage etc... Thanks again
     
  5. GTS-R 001

    GTS-R 001 Enthusiast

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    I have emailed Paul and asked for his phone number, I cannot complete a waybil to canada without a phone #. Until he contacted me through paypal on Friday all I had for an email address was (Paul Graham <[email protected]>) so I had no way to contact him, as the canada paypal did not disclose his email address.

    Also I fully understand the extra cost to ship to canada, but at this point with me only receiving the $10 for USA shipping, looks like I am bearing the extra costs....

    I still need the phone number in order to send the international shipment though so if I don't have that by Monday I will just refund the $60 canadian I received.
     
  6. ElevatortecGTS

    ElevatortecGTS Viper Owner

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    Thanks Steve.. I will contact Paul.. I know he wouldn't what to see you pay extra.. he is fair.. We will get back to you.. tx for the speedy response
     
  7. 99 R/T 10

    99 R/T 10 Enthusiast

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    Shipping to Canada sucks. Even the smallest box is over $30. It cans easily go over $100 with a little weight or size. :(
     

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