Just wanted to write how great Chuck Tator is and always willing to help out a Viper owner regardless of the issue/length of time needed to discuss!! THANK YOU, WIZ! I was also sent the Tator DVD and it was AWESOME to watch! Only wish I lived closer to him and have my RT/10 looked after by the best Viper Tech out there! Thanks also, Wiz, for the Tator's Viper shirt - plan on wearing that with pride and enthusiasm at the next local car event in my city!!!! Long live the Wiz and Tator's Garage!!!!