It looks like the dealer is going to deny my claim on my driver's side rear ACR shock on my 2002 ACR. The top of the shock is bent backward, so far back that it is pinching the rebound adjustment so that it can't turn. They can't figure any way that this could have happened but have stated today that since it's "damage" it can't be covered under my 3/36k warranty. They have admitted that there is no way that I could have personally done the bending, but further noted that the car may have smashed into a curb or jumped a median and bent the shock. NO other damage is visible, except where I scratched up the rebound adjustment know trying to turn it. The carfax is clean, the body panels are all original, all the paint is factory, the car only has 11k miles and is in MINT condition.
Has anyone ever had a problem like this? Any idea where I can buy the driver's side rear. They quoted me $2,300 just for the one shock, plus installation.
Thanks in advance for any help,
Christian
Has anyone ever had a problem like this? Any idea where I can buy the driver's side rear. They quoted me $2,300 just for the one shock, plus installation.
Thanks in advance for any help,
Christian