IN/KY Viper Owners..SPECIAL VIPER SERVICE SESSION #12 with Tom Sessions is OPEN

Discussion in 'Indiana/Kentucky' started by Steve-Indy, Apr 6, 2018.

  1. Steve-Indy

    Steve-Indy VCA Venom Member - Great Lakes

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    Zionsville,IN. USA
    IN/KY Viper Owners...SPECIAL VIPER SERVICE SESSION #12 with Tom Sessions is OPEN for Appointments... the dates are TUESDAY, May 15 through Saturday May 19, 2018 at Indy's Champion C-J-D-R.

    Hello, All:

    For those wishing to take advantage of Session #12, the first step is for you to CALL ME with your Viper's needs. Once we talk, I can discuss this information with Tom to be sure that things go smoothly during the service. Some Members have already contacted me with service requests. Though most service time slots are taken, there are a few open slots left.

    As you know, the scheduling of this Session is extremely complex. We must match the weather, lift availability, tech time/job time, parts acquisition, and Viper drop-off/pickup times with owners' schedules.

    For those reasons, we NEED to have the Vipers at Champion in advance. There is very little ability for a "quickie service" where the owner waits. Obviously, a limited number of exceptions will be made so that we can accommodate as many people as possible.

    The drop-off schedule will start Friday, May 11th, continue on Saturday May 12th (til 3:00 PM EDT on Saturday), then resume on Monday, May 14, 2018.

    YOUR contact at Champion will again be Ms. Keisha Tranbarger who has been our Service Advisor for the last three Sessions. At present, however, her office is in the Cashier's area of the Service waiting room. You will NEED to confirm drop-off times with Keisha before arriving at Champion. Be prepared to give Keisha your VIN when you call so that she can enter your Viper's information into her computer, review its history, enter your current service needs, and order any special parts, fluids, and/or Recall Kits that may be required.

    FINALLY, a reminder to Club MEMBERS: PLEASE tell Keisha of your Membership in order to receive a discount on parts and fluids.
    To contact Keisha, call her directly via her cellphone at 317-989-4691 during normal business hours. And...YES...ALL Viper Owners are welcome.

    REMEMBER: owners are encouraged to directly review their Viper's general status and current needs with Tom Sessions face-to-face during these Service Sessions. I would suggest that you take advantage of the rare opportunity if at all possible.

    Questions??....CALL ME ASAP !!!

    Thanks...and, Happy Spring,

    Steve Fess 317-402-9013
     
    JANEY likes this.

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