Bigot Bledsoe
Enthusiast
Jacksonville Dodge, and \"Bam Bam\" the viper tech....STAY AWAY!!!
First the cliffnotes, then if you are in the jacksonville area you may want to read.
Cliffnotes-
BAM BAM THE TECH, ROB DELVECCIO THE SERVICE MAN, AND THE PORKY MANAGER ARE THE BIGGEST PEICES OF LYING, IGNORANT, AND UNETHICAL **** THAT I HAVE DEALT WITH. I WILL NEVER DEAL WITH THIS DEALERSHIP AGAIN, NOR WOULD I LET MY FRIENDS.
"I think we should replace the thermostat, and the AC will blow cold agian, it doesn't need freon. If it doesn't fix it we can try something else"- Bam Bam
brought car into service for AC problem, clutch problem(again), leaking gas tank and other minor things. Rob and Bam Bam both claimed the ac was working fine, and the clutch was fine, though the ac ALWAYS blew hot, and after sitting a few hours the clutch pedal lost pressure, and would have to be pumped up.After arguing over the phone demanding to atleast LOOK at the slave cylinder they did and accordingly finally fixed it. The gas tank had to be replaced, first one I've heard of(prolly filler, but they wanted the extra labor) Now the main concern was the AC. BB told me to my face that he checked it charge/pressure was fine and it blows ice cold. It didn't, and on the day I come to pick it up he tells me he finally sees what Im talking about, the car runs a "lil hot" and the AC blows warm. We agreed I would bring it back. I take it back a few weeks later, and then the diagnosis is that the THERMOSTAT WILL NEED TO BE REPLACED FOR THE AC TO WORK!Does it need freon?NO. Could it be anything else?"This is my profession, I do cars" is what the answer is from Bam Bam and the manager. And being out of warranty, they will do it for $1100.(the car was at the end of its warranty when i originally brought it in.)- After a couple weeks I finally decided to buy a recharge kit for $20, and now it blows ice cold!All he had to do was charge the AC originally, and be honest. BUT HE WOULD RATHER BE A SLEEZEBAG and try to make a quick buck, than earn a relationship with a customer/s. Between him and the service guy ROB they are the biggest pieces of **** at any dealership.(the two are a team). And the FAT ASS manager is a lying ccksucker as well.
Who could I write a letter to, or what can I do in this case? Is it worthless to try?
First the cliffnotes, then if you are in the jacksonville area you may want to read.
Cliffnotes-
BAM BAM THE TECH, ROB DELVECCIO THE SERVICE MAN, AND THE PORKY MANAGER ARE THE BIGGEST PEICES OF LYING, IGNORANT, AND UNETHICAL **** THAT I HAVE DEALT WITH. I WILL NEVER DEAL WITH THIS DEALERSHIP AGAIN, NOR WOULD I LET MY FRIENDS.
"I think we should replace the thermostat, and the AC will blow cold agian, it doesn't need freon. If it doesn't fix it we can try something else"- Bam Bam
brought car into service for AC problem, clutch problem(again), leaking gas tank and other minor things. Rob and Bam Bam both claimed the ac was working fine, and the clutch was fine, though the ac ALWAYS blew hot, and after sitting a few hours the clutch pedal lost pressure, and would have to be pumped up.After arguing over the phone demanding to atleast LOOK at the slave cylinder they did and accordingly finally fixed it. The gas tank had to be replaced, first one I've heard of(prolly filler, but they wanted the extra labor) Now the main concern was the AC. BB told me to my face that he checked it charge/pressure was fine and it blows ice cold. It didn't, and on the day I come to pick it up he tells me he finally sees what Im talking about, the car runs a "lil hot" and the AC blows warm. We agreed I would bring it back. I take it back a few weeks later, and then the diagnosis is that the THERMOSTAT WILL NEED TO BE REPLACED FOR THE AC TO WORK!Does it need freon?NO. Could it be anything else?"This is my profession, I do cars" is what the answer is from Bam Bam and the manager. And being out of warranty, they will do it for $1100.(the car was at the end of its warranty when i originally brought it in.)- After a couple weeks I finally decided to buy a recharge kit for $20, and now it blows ice cold!All he had to do was charge the AC originally, and be honest. BUT HE WOULD RATHER BE A SLEEZEBAG and try to make a quick buck, than earn a relationship with a customer/s. Between him and the service guy ROB they are the biggest pieces of **** at any dealership.(the two are a team). And the FAT ASS manager is a lying ccksucker as well.
Who could I write a letter to, or what can I do in this case? Is it worthless to try?
