Viper Parts of America - EXCELLENT Service

Discussion in 'Vendor Review: Viper Parts of America' started by swexlin, Jun 24, 2013.

  1. swexlin

    swexlin Viper Owner

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    Mar 21, 2010
    Location:
    West Chester, PA
    On Saturday, I curbed my left rear 5-spoke on my 03 coming out of a PA Turnpike tollbooth. It was such bang, I though I had lost the wheel and tire. I got VERY lucky, but there is now a big gouge in the rim. Upon the recommendation of Mopar Steve, I emailed Viper Parts (yesterday, a Sunday) and Jerry got back to me on Sunday, and noted that he would look into this on Monday.

    Today, he was able to find me a wheel (they are on back order with Chrysler) which needs some minor re-finishing, and will have it to me in a couple weeks. Now THAT is service. So, I big shout out to VPA and Jerry. You have a very pleased customer here sir.
     
  2. tbsviper

    tbsviper Viper Owner

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    Oct 25, 2007
    I suggest you check your suspension to be sure the hit did no damage.
     
  3. swexlin

    swexlin Viper Owner

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    Joined:
    Mar 21, 2010
    Location:
    West Chester, PA
    Thanks, drove the car 10 miles home after that at some high speeds, and she drove just fine. Not even a mark on the tire. Just a nice gouge out of that soft aluminum rim.
     
  4. swexlin

    swexlin Viper Owner

    Posts:
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    Joined:
    Mar 21, 2010
    Location:
    West Chester, PA
    Want to bump this up. My new wheel came, and is installed. It looks fantastic. Kudos again to Jerry and his crew at VPA.
    s's
     

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