Viper Parts of America I am amazed. You guys are great!

Discussion in 'Vendor Review: Viper Parts of America' started by Scottsviper, Apr 18, 2013.

  1. Scottsviper

    Scottsviper Viper Owner

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    Apr 9, 2013
    Location:
    Los Angeles
    I know everyone on here probably already knows this but these guys are AWESOME! I put up a post about my Ipod interface and the problems I had with it and how it messed up my ride. I just received a email from them telling me that they would refund me my $$$. Here is the email (Could you let us know a last name so we can look up your order? We have sold a bunch of these and want to make sure we know which one this was. Happy to refund it if you want to send it back: Thanks for your business and sorry this didn't work for you. Jerry) I am amazed at the treatment. I have dealt with a ton of parts places over the years and have never had one reach out to me on a forum and offer to correct the problem. VPA You guys are great and earned my business forever and I will refer all my friends with Vipers to your site. ( about 6 guys) When I get great service and people treat me right I like to tell everyone. Good job guys and Thank you!:)
     
  2. 01sapphirebob

    01sapphirebob Enthusiast

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    "OIHO"
    What problems did you have with the kit? I have one sucessfuly installed in my GEN IV Viper.
     
  3. Torquemonster06

    Torquemonster06 Enthusiast

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    Kiezer Oregon
    Both me and my wife have had nothing but friendly and proffesional service from them. :2tu:
     
  4. Chelseasnake

    Chelseasnake Viper Owner

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    they always step up. good work
     
  5. blackandblue01

    blackandblue01 Viper Owner

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    Nov 14, 2010
    Location:
    Bowling Green, Ky
    Agree 100% I have called on them several times and have always exceeded my expectations. (One of the reasons I payed for the venom membership are the discounts):2tu:
     
  6. JAY

    JAY Viper Owner

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    Ontario Canada
    Thanks for sharing , great story ! :) That's the support that makes you come back ! :2tu:
     
  7. datruodb

    datruodb Viper Owner

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    Mar 21, 2013
    Location:
    Addison, TX
    My order was delayed, they upgraded the shipping at no charge. Great service and communication.
     
  8. gb66gth

    gb66gth Viper Owner

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    Yeah, they have been very easy to deal with.
     
  9. 2easy

    2easy Viper Owner

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    Nov 30, 2010
    Location:
    Calgary AB
    I agree. Great bunch. All others simply do not measure up to these guys. Its nice to deal with people who care more about providing service than getting their hands on your wallet. They are a sound investment.
     
  10. CaptainDavid

    CaptainDavid Viper Owner

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    536
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    Oct 10, 2006
    Location:
    Duluth, Georgia
    Ditto, this should be the model for Parts professionals everywhere. They have helped me many many times.
     

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