GotAViper
Enthusiast
I picked up some used belanger headers for my 93 viper, and am in need of header gaskets and bolts.
I emailed partsrack saying I purchased some belanger headers and am in need of the gaskets and bolts.
They respond "Sorry, NO thanks."
No thanks? I responded "No thanks? does this mean you dont carry the accessories?"
They respond
"They are FREE when you buy them from us."
So basically because they assumed I purchased the headers new and not from them, they were offering no help in purchasing the accessories.
Either way i felt the responses were rude and not helpful at all. The headers I believe WERE purchased from them anyways 2 years ago by the previous owner of the headers.
If the don't carry the accessories thats one thing, but you dont have to be rude about it because I didn't make the purchase new from them.
I emailed partsrack saying I purchased some belanger headers and am in need of the gaskets and bolts.
They respond "Sorry, NO thanks."
No thanks? I responded "No thanks? does this mean you dont carry the accessories?"
They respond
"They are FREE when you buy them from us."
So basically because they assumed I purchased the headers new and not from them, they were offering no help in purchasing the accessories.
Either way i felt the responses were rude and not helpful at all. The headers I believe WERE purchased from them anyways 2 years ago by the previous owner of the headers.
If the don't carry the accessories thats one thing, but you dont have to be rude about it because I didn't make the purchase new from them.