Just tried to order a service manual the way described on this website. The Chrysler customer service rep told me they were out and gave me another 800 number.
I call that number and find out they gave me a bookstore's number. Anyway - what they had was an 800 page 'shop manual' (don't know whether this was the correct one) @ 100$.
Don't want to make a fuss about 40$, but it was my impression that a discount on the service manual was one of the benefits of VCA membership.
Any suggestions anybody ?