I think most of the folks buy their Zaino through the mail. I am lucky, in that one of the larger distributors is here in Kansas so I can pick it up directly. Before I found this guy I got everything through the mail using the main zainobros.com site. I have found that the new Viper has a LOT of factory swirl marks and even two sets of IDENTICAL scratches on the front fenders (opposite sides). I have tried a couple coats of Z-5 but you can still see everything. I am very far from being even a semiprofessional when it comes to polishing, so I am going to try and locate a topnotch shop here in KC to get the factory finish looking like my GTS did when I took factory delivery. Good luck with yours!
Chris