The dealer (who will reamain nameless) who sold me my 01 Sapphire Blue RT/10 assured me that the owners manual would be shipped to me. "No it doesn't come with the car" they said from the salesman right up to the Sales Manager, "you'll get the owners manual in the mail." So after a few days, no owners manual, I figured Dodge could have at least Overnighted it to me after me dropping 70+K. Other little annoyances such as no floor mats led me to give JohnB a call and place my first order. Let me tell you (like you didn't already know) this guy knows his stuff. We talked for about 20 minutes and my first order consisted of tubes, filters, mats, cockpit cover. I mention in passing to John about how I'm waiting for me owners manual in the mail. He promptly goes to tell me IT'S IN THE CAR !!!....located "in the pocket behind the drivers seat." Man, sure as *&%$#@ there it was. With a Video tape!!! I spent 5 hours at the dealership that day and here's a guy in the other corner of the country who tells me over the phone "check behind the driver's seat." Needless to say I'm unimpressed with the dealership, very impressed with JohnB and feel a little foolish myself thinking the owners manual was on it's way in the mail. P.S. John, Items came in yesterday. All looks good.