Gee, thanks for the kudos guys. But, even WE don't claim to have customer service as good as the Parts Rack. In fact, we're still striving to approach the standards set by JonB and Dan in that regard. I know they must slip up sometimes, but I'll be danged if I have ever heard about it.
We had trouble last week with a fraudulent post from someone other than one of our authorized EBC dealers, and JonB was on it like a bee on honey before we even knew about it. Not only did he alert us about the problem, but the real issue here is that Jon is always looking out for the ENTIRE Viper community, to keep other owners from getting the shaft. If they can sell you a product to help you, they will. But, they often recommend and direct busimess to others. We are glad to have them as one of the few authorized EBC Viper pad dealers in the USA, outside of numerous factory Dodge dealers we've established.
In fact..... we're about to shut down the GreatBrakes.com offices until Monday, so that all our EBC staff and their families can attend the VCA Southwest Zone Regional starting
tomorrow. If any of you have a pad emergency, I'm certain that JonB and the Parts Rack will take good care of you while we're
gone.
