Coming to this Viper forum, and learning Bill Pemberton's name was the best thing I could have done when getting my 2008 Violet SRT-10 Convertible. Bill is very generous with his time, answering whatever questions you may have, and also adding his great wealth of knowledge to straighten out any - and I do mean ANY -misinformation that you have heard from other dealers. Thanks, again, for restoring my faith in dealers again. I hope that you guys are having a great 2009!!!