Wow, if you take several of the above posts and combine them they all applied to me and the steps I took. such as
1) Never had a cracked windshield in over 20 years, within 1k miles the Viper had one
2) YES, insist on FACTORY glass. Many glass places use other and they do not mention it. Safelite did mine and wanted to use their glass-NOT.
3) I did the exact thing about removing all the trim, wipers and shroud. This ensured no scratches and everything put back exactly (by me) again. This gave the glass guy more time to do his job
4) Try to have it done at your house / garage. Not suppose to drive the Viper for several hours while the sealant / adhesive cures. If you don't then you risk causing a brake in the seal.