Mark (mjorgensen) is the rock star!

Discussion in 'Vendor Review: Woodhouse Dodge' started by YLW DRM2, Apr 8, 2010.

  1. YLW DRM2

    YLW DRM2 Enthusiast

    Posts:
    309
    Joined:
    Feb 9, 2009
    Just want to share a great experience dealing with Mark. I recently ordered MGW shifter and the tranny mount from Mark, when I started install I noticed that my rubber boot that covers shifter is all torn in pieces. So I called Mark and ordered one from him. These things don't get stock in the inventory, so Mark had to order it. It took Dodge 4 days to ship new rubber boot to Mark. Meanwhile my car is staying all in pieces (insight). While waiting for the boot I installed shifter and mount and would be done with it if not the rubber boot. So I asked Mark if its possible to expedite shipping to get the dam boot to me before or on Saturday, so I can fix the car on the weekend. Guess what, Mark, told me today that he finally got the boot and he shipped it overnight so I can get it tomorrow :) and he took care of the shipping extra charge. That is the kind of service we all hear used to be available back in 50s. I am glad we still have people like Mark who stands behind their product and provide excellent customer service.
    THANK YOU MARK!
     
  2. lagalaxy13

    lagalaxy13 Viper Owner

    Posts:
    784
    Joined:
    May 10, 2007
    Location:
    Zanesfield, Ohio
    Great to hear. I just dealt with another vendor here in the last few weeks and it was a pretty close to a nightmare.
     
  3. jmillsUT28

    jmillsUT28 Viper Owner

    Posts:
    1,119
    Joined:
    Nov 16, 2007
    Location:
    East Tn
    +1 Mark is a great guy to deal with!! :2tu:
     
  4. plumcrazy

    plumcrazy Viper Owner

    Age:
    50
    Posts:
    16,232
    Joined:
    Jun 9, 2003
    Location:
    ALL OVER
    Mark and Woodhouse are great to deal with. Best experience I ever had buying a vehicle. Bought parts from mark and will do the same in the future.

    They do rock !
     

Share This Page