Viper Parts of America - EXCELLENT Service

swexlin

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On Saturday, I curbed my left rear 5-spoke on my 03 coming out of a PA Turnpike tollbooth. It was such ****, I though I had lost the wheel and tire. I got VERY lucky, but there is now a big gouge in the rim. Upon the recommendation of Mopar Steve, I emailed Viper Parts (yesterday, a Sunday) and Jerry got back to me on Sunday, and noted that he would look into this on Monday.

Today, he was able to find me a wheel (they are on back order with Chrysler) which needs some minor re-finishing, and will have it to me in a couple weeks. Now THAT is service. So, I big shout out to VPA and Jerry. You have a very pleased customer here sir.
 

tbsviper

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I suggest you check your suspension to be sure the hit did no damage.
 

swexlin

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Thanks, drove the car 10 miles home after that at some high speeds, and she drove just fine. Not even a mark on the tire. Just a nice gouge out of that soft aluminum rim.
 

swexlin

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Want to bump this up. My new wheel came, and is installed. It looks fantastic. Kudos again to Jerry and his crew at VPA.
s's
 
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