Early Sept I placed an order for some carbon fiber parts for my 2009 VOI -10 . On Sept 23rd I got an email from vipair Saying parts would ship in 7 to 10 days. Almost $3000 was taken from my CC . All I asked of Steve Prescott was to be Up front and honest with me , if it was going to be a while , just tell me , I'll wait . Instead ,week after week he tells me next week . After several missed ship dates , I called Steve and left him a message that I was going to call my CC Company and reverse the charges . Steve called me back 5 min later . He promised and guaranteed parts were ready To go UPS in a few days . Two weeks later I got a small box , and knew something was wrong . I received the last Of the three items I ordered, not the first two. They were scratched , pitted ,scuffed up and unfinished . What a Disappointment . These parts were clearly old and off another car . Some pieces still had old silicone adhesive on them . As far as the other two parts I ordered , who knows , he probably never even started them . Steve Prescott will not return phone calls or emails . He is unreachable . So if you want to be disappointed , frustrated and lied to, Steve Prescott at Vipair is your man !