Viper Parts Rack - My impression

rch105

Enthusiast
Joined
Dec 24, 2009
Posts
4
Reaction score
4
Location
Pocono Mtns. of PA
Far too many times we don't always recognize positive experiences when dealing with companies. Last week I decided to pull the trigger and put new tires on my Copperhead. Initially, I checked my local tire suppliers but no one had, or could get, the tires I wanted (Continental Extreme Contact Sport). Recalling a conversation I had last year with a friend, I decided to phone JonB at the Viper Parts Rack. I must admit that I have heard mixed "stories" about him but life has taught me to be open about things.

I made my 1st call not realizing he wasn't open yet. He's in Pacific, I'm in Eastern. I got his voice mail so I just hung up. Not 1 minute later, my phone rang... it was JonB calling to ask me if he could help. I explained what I wanted and he told me they were available but had a suggestion that I'd be pleased with. He asked a few questions as to my current rims, tires, suspension, and mileage. He then suggested his "Bigfoot" package which changed the sizes. I decided to go with his recommendation and placed my order. He told me I'd get confirmation in my email. About 9:30 that night (5:30 his time), I received notification.

Not 24 hours from the time I placed the order went by, that I had them delivered to my garage door... NOT 24 HOURS! Talk about service!!! Thank you JonB.
 

Vpr898

Viper Owner
Joined
Aug 14, 2015
Posts
53
Reaction score
12
Location
Rochester, NY
That's great to hear! He helped me immensely diagnosing a windshield wiper issue on a Gen II (and supplying the parts).

What are the details of the "Bigfoot" package?
 

JonB

Legacy\Supporting Vendor
Supporting Vendor
Joined
Dec 8, 1997
Posts
10,325
Reaction score
43
Location
Columbia River Gorge
That YOU Rich for the review and the kind words. Viper Tires are simply FASSST!

Far too many times we don't always recognize positive experiences when dealing with companies. Last week I decided to pull the trigger and put new tires on my Copperhead. Initially, I checked my local tire suppliers but no one had, or could get, the tires I wanted (Continental Extreme Contact Sport). Recalling a conversation I had last year with a friend, I decided to phone JonB at the Viper Parts Rack. I must admit that I have heard mixed "stories" about him but life has taught me to be open about things.

I made my 1st call not realizing he wasn't open yet. He's in Pacific, I'm in Eastern. I got his voice mail so I just hung up. Not 1 minute later, my phone rang... it was JonB calling to ask me if he could help. I explained what I wanted and he told me they were available but had a suggestion that I'd be pleased with. He asked a few questions as to my current rims, tires, suspension, and mileage. He then suggested his "Bigfoot" package which changed the sizes. I decided to go with his recommendation and placed my order. He told me I'd get confirmation in my email. About 9:30 that night (5:30 his time), I received notification.

Not 24 hours from the time I placed the order went by, that I had them delivered to my garage door... NOT 24 HOURS! Talk about service!!! Thank you JonB.
 

sssikvipe

Enthusiast
Joined
Oct 15, 2010
Posts
84
Reaction score
2
i concur, have dealt with Jon a couple of times, for exhaust and tires. Shipping to Bonita Springs Fl, he was fast and reliable.
 

LarrySilverMamba

Enthusiast
Joined
Jan 21, 2022
Posts
4
Reaction score
3
Location
Texas
Jon B handled my tire needs 2 months back when I was getting nowhere. He came through as promised, no BS, great experience
 

cothrelo

Enthusiast
Joined
May 17, 2022
Posts
16
Reaction score
3
Location
Denham Springs, LA
What is the Bigfoot package?
It it a step up to a little wider tire (355's in the rear, I don't remember the fronts). It gives a little extra sidewall for rim edge protection for those that run mainly on the street. I also had excellent service from JonB and running the bigfoot package on my 05
 

georgethedog

Enthusiast
Joined
Nov 4, 2007
Posts
2,982
Reaction score
6
Location
Near Peoria, IL
I bought the same Bigfoot setup for the 2005 Viper I bought this past summer. They look great and drive really well. Also, I don't get the constant noise of rocks flipping up on my car like I did with past much stickier tires. That's not to say that these don't have grip because they have plenty of grip. Jon B is awesome! Thanks, Jon!
Paul
(AKA Georgethedog)
 

BoremViper97

Enthusiast
Joined
Jan 21, 2023
Posts
67
Reaction score
12
Location
Warm climate of America
Wow this is great to learn. With Viper tires being rare/difficult I assumed it’s because they’re the widest street tires that exist.
Now that I know wider tires exist I will definitely be getting those.
And I’m wearing out my rears pretty quickly if you know what I mean
 

steve e

Enthusiast
Joined
Oct 23, 1995
Posts
987
Reaction score
57
Jon b is very good, I haven't been on the Viper site in a long time and my 1999 GTS has just been sitting for many years just getting fluid changes each year 3000 miles on her, anyway jon has always taken great care of me from tires to power steering pully and bracket upgrades, I know why new tires the original ones were 15 years old they looked brand new but if I ever do dig the car out of the garage one day I want to make sure it's safe to drive, hoping Jon b will still be here for my next set of tires in a few years
 
Top