05CopperHD
Enthusiast
...Other than Lee Chrysler Dodge in Fort Walton Beach, FL!!!
I am completely frustrated with their customer service and them not honoring my initial or Dodge extended warranty due to modifications THEY performed. Modifications they initially claimed would not effect my warranty. Basically, they don't want to fix a mechanical door latch under warranty because I (they) have modified the car with a supercharger. That's right, it really doesn't make sense. And there's 3 other warranted items they won't fix due to them labeling my vehicle "completely restricted". Meaning the dealership won't fix ANYTHING that goes wrong under my initial and extended warranty. I don't want to type a novel to explain what happened, but after explaining the situation to Chuck Tator he claimed, "They screwed you!"
They have the only Viper tech within hundreds of miles (that I know of)so they know they have you by the #@%$#. I am willing to drive some distance to a tuner or anyone with any Viper knowledge just to avoid taking my car to them. If anyone is interested in the whole story, pm me and/or provide a phone number and I'll be happy to explain.
Any suggested Viper mechanic/tuner somewhere in the distant area would be greatly appreciated!
Eric
I am completely frustrated with their customer service and them not honoring my initial or Dodge extended warranty due to modifications THEY performed. Modifications they initially claimed would not effect my warranty. Basically, they don't want to fix a mechanical door latch under warranty because I (they) have modified the car with a supercharger. That's right, it really doesn't make sense. And there's 3 other warranted items they won't fix due to them labeling my vehicle "completely restricted". Meaning the dealership won't fix ANYTHING that goes wrong under my initial and extended warranty. I don't want to type a novel to explain what happened, but after explaining the situation to Chuck Tator he claimed, "They screwed you!"
They have the only Viper tech within hundreds of miles (that I know of)so they know they have you by the #@%$#. I am willing to drive some distance to a tuner or anyone with any Viper knowledge just to avoid taking my car to them. If anyone is interested in the whole story, pm me and/or provide a phone number and I'll be happy to explain.
Any suggested Viper mechanic/tuner somewhere in the distant area would be greatly appreciated!
Eric
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