You're right, it wasn't a Viper part. Just trying to get them some needed negative press.
Had an issue with a part....they said it'd fit. It didn't.
Then they sold me an adapter kit that would
definitely solve the problem. Back ordered for 6 months (Chinese new year and ll apparently). Finally 6 months later adapter came and still no workie.
I asked them to take back the parts - neither had been used and were still in original packaging. They said they couldn't because I had had the first part for more than 90 days! Despite reminding them that it was THIER backorder that caused the part to stay inactive on my bench for 6 months, they got indignant and were rude bullies on the phone. Credit card purchasing does have its advantages

BUT these guys need to be clipped. Just bad business and horrible customer service, lousy cheap ill-fitting parts etc etc.
Whew, that feels better......