Re: You have reached your stored private message quota and cannot send any further me
I've corresponded back and forth with "VCA Admin" several times now since the New Year about my status, and have got nothing but a run around.
*snip*
But email after email only comes back with "we are reviewing the lists provided by Chrysler and waiting for an answer back regarding your free year of membership for a new Viper purchase."
Just so everybody understands (not just Jon), the stark reality is that the "free" membership included with a new car purchase is paid for by Chrysler as part of their "COOL" program. The club doesn't offer it for free, as we still have to pay the costs of the membership packets, magazines, insurance, etc. Until we get notice from Chrysler directly that they will be covering that particular membership our hands are tied.
This is not about disbelief or calling your dealership to make sure you aren't lying - the club always believes what members are saying until proven otherwise. Instead it's about collecting the money to pay for those many benefits you enjoy as a VCA member. Not only does the club pay for those benefits, but it also pays your region a portion of those dues to cover local expenses. The club can't write checks on money it hasn't received, nor can it hold Chrysler at gunpoint and demand that
your free gift be sent sooner. Not that we haven't tried (minus the gun of course), but it is a massive company and sometimes these things simply take a while to get through the system. Please don't blame the VCA for what it cannot control.
What the club and its previous management has always suggested is that if you are in a hurry simply pay for your membership and when (not if) everything is received from Chrysler the club will simply add another year to your membership. So instead of berating the club this year, you can thank Chrysler next year when you are sitting back in your easy chair smoking a cigar during renewal time while everybody else scrambles to get renewed for 2013.
