I didn't have a problem with their evaluation of the ergonomics. It isn't particularly great for everyone. However, with either a 1" or 2" seat lowering kit, the ergonomic problems are somewhat mitigated.
I DO have a problem with their claims that it's not an everyday car. I think the taller fellow grasped the issue better when he stated, "for those that want a sports car". Why do we constantly hear about how the ride is not comfortable for an everyday car? As with everything in life, it's all about compromise. There is no question in my mind that a Lincoln Town car may be more "comfortable" to drive everyday. If I had a job where I was in my car for 10 hours a day, there is no question that I'd arrive back home at night far less exhausted having exited a Town car than a Viper. But "comfort/everyday" ride is COMPLETELY IRRELEVANT to everyone that has ever seriously considered owning a Viper. Why even mention it? And what percentage of Viper owners don't have some access (own, lease, work car) to a second car? Who are "reviewers" speaking to when they are warning viewers that this is not particularly practical to own as a a primary (i.e., your only) vehicle? It's completely nonsensical.
It's precisely represented in the Vette/Viper comparison. One attempts (thru design and price) to compromise just enough to be considered as a primary vehicle. The other does not compromise. Is it not better to have 2 cars (or more for that matter) to achieve the best results for each condition (each end of the spectrum).
If you're going to pick up groceries, you'd take the mini-van.
If you're going to go skiing, you'd take the SUV.
If you're going to take a family vacation, you'd take...well....either of the previous

If you're going to take a Sunday drive, you'd take the Vette.
But if you're going to DRIVE....