...and I'll keep coming back for more!!!
Apparently--I found out last night over dinner--my wife had called Jon earlier in the day to order me a Quaife differential as a gift for our wedding anniversary. (Do I have the BEST wife or what? This is the same woman whose first words when she saw my car after I bought a guardrail at the track were: "Glad you're not hurt. Do you think you can get it fixed in time for our next event in two weeks?")
Sometime later in the day, I called up Jon for some wheel studs and lugs. After a rapid-fire technical discussion, much cursing and few quick belly laughs, I had my order placed and slammed the phone down. Whew! Here is the email Jon sent to me with the my invoice:
“Dear Russ : These NO PROFIT lug nuts and bolt sales of yours are beginning to piss me off. DON’T THINK that because I appear to enjoy talking with you, and you are a TOP-20 CUSTOMER, that you should expect friendly service. This RUDE note is so that you don’t feel LEFT OUT, you bothersome yo-yo!
Your invoice appears below. Your credit card will be billed NOTHING because I really do Thank you for your Repeat business - I appreciate it very much.
And because billing this no-profit crap is a pain in the butt...............
Please Remember: "If It Fits On Or In a VIPER.... [blah, blah, blah]"
Not So Frikkin' Sincerely,
JonB
PartsRack
360-837-3937
You know, I've never had to wonder why I keep going back for REPEAT awesome service, accurate technical advise, parts galore and always the most savings (and free stuff and goodies too!). And abuse too? Hot damn! Why the hell would I ever shop anyplace else? What fun!
Thanks Jon, you bastard. Enjoy your vacation . . . to Detroit (ick), and save some room on my wife's card for when you get back. And you had better be back by Rude Monday, or I’ll call you on Post Tuesday for a price quote on every loose screw and bolt in my Viper. And of course I won't buy a damn thing.
