Question re Warranty Engine Rebuild

[Lee00blacksilverGTS]

I just got off the phone with a concerned owner of an 06 with 2600mi who has been told he needs a warranty rebuild after taking the car in with a "funny noise" Car had 100 miles on it when he got it so my presumption is it was beat on by the dealer.
He has been told the engine would be removed and sent to the "Viper Race Team" for rebuild. I'm assuming they mean Arrow.
Is Arrow where rebuilds are still going? And most importantly DOES ANYONE HAVE A CONTACT NAME AND PHONE NUMBER AT ARROW??
He would like to call them for a little reassurance.

 

[JonB]

He has been told the engine would be removed and sent to the "Viper Race Team" for rebuild. I'm assuming they mean Arrow.
Is Arrow where rebuilds are still going? And most importantly DOES ANYONE HAVE A CONTACT NAME AND PHONE NUMBER AT ARROW??
He would like to call them for a little reassurance.

LEE! I hate to be vague, but :

1) I have toured the VEWC several times including this year. {Viper Engine Warrty Ctr}
2) They (Arrow) have had the warranty contract from 4/94 thru 2007 (so far)
3) They're contractually 'prohibited' from Warranty-Owner chats. {Can U IMAGINE !?!?}
4) I invite the concerned owner to call me and I will share more than I can post...
5) DONT WORRY - BE HAPPY ! Each motor emerges BETTER! Each is Dyno-ed.
6) The guys at VEWC are amazing: Probably could diagnose by hearing, smell, or feel!
7) Im off to Salt Lake Grand Prix, back Monday. Call me now, or not til TUESDAY

 

[SylvanSRT]

everything Jon said. when his engine comes back it will be better than new, better stronger faster ie: the bionic viper engine

 

[CarDude]

1-800-551-8477

 

[SylvanSRT]

btw you want to speak with Todd

 

[CarDude]

btw you want to speak with Todd

I didn't want to give all the info away..he is a great guy. i have spoke with him too many times to mention.

 

[womsterr]

Been there done that with a warranty rebuild. Todd even faxed me over the dyno sheet and post mortem before I had the dyno back....she had a couple more ponies to boot!