Guys Ron purchased a set of wires from me. First time around he got some wires that were numbered wrong.(Correct lengths but numbered wrong. I sent him a new set ASAP and also reimburst him for shipping the wires back to me). Simple mistake of mislabeled wires. I took care of it quickly.
As far as the boots go we use the exact same materials that MSD and Magacore uses on the boots. These boots are silicone boots. If these boots are touching headers then they can burn just like OEM or any other type of wires on the market. I would use a sock or hi-temp sleeve to put the boot inside if you were having issues with the boot. But again these boots are the SAME Material that all other manafacturers use. Our wires are high quality in our design. I hate to say this Ron, but out of the hundreds of wires I have sold you are the only person that has had an issue with boots burning up on an OEM system. So like the post above says..you may have some other issues at hand? If your car is running lean then it would still pass emissions.
As far as the warranty goes I want to see a picture of all the wires where they are burning up. The boots are at the correct angle just like the OEM wires are. You also said in your PM to me that you have stock headers so these wires should fit perfectly. I am sorry you are having issues and I will see what I can do to correct it if indeed it's Quailitywires.com's fault just like I have done before. If it's the engine or installation of the wires, then that would not be covered.
Again, we have sold hundreds of sets of wires with not one issue til this date. (except the mistake of the mislabeled wires).
Ron, send me pictures to
[email protected] and we will see what's going on.
thanks
P.s. You sent me a PM yesterday 10/18/06 and I have been out sick with the flu for the last couple of days. So I just sent you a PM back. Which today is the 19th.
For future reference on the limited life time warranty.
Spark Plug Wire Sets
Limited Lifetime Warranty
Supersedes any other warranty statement
Qualitywires.com, as the Manufacturer, warrants this product when purchased new, to
be free from defects in materials and/or workmanship in accordance with the following.
Warranty commences the date the product is purchased.
Warrants solely to the original purchaser [not transferable] for the life of the engine on which it
was originally installed.
Qualitywires.com liability is limited to the replacement of any wire set, which, under normal conditions of use and service, proves to be defective in material or workmanship for as long as the original purchaser owns the vehicle on which it was first installed. Excluded from this warranty are failures caused by misuse, negligence, abuse, improper application, installation or operation. For a warranty replacement if failure does occur, return defective wire set with proof of purchase to: The place the original purchase was made or mail the defective wire set with proof of purchase, postage paid, and return authorization number* to:
Qualitywires.com.
No returns accepted without authorization number visible on box.
This warranty, however, does not cover any labor costs incurred in diagnosis of
defects, removal or reinstallation of the wire set, nor does it cover any other
contingent expenses.
Qualitywires.com is not responsible for injury, property damage or other consequential damages, such as telephone calls, loss of time, inconvenience etc. arising directly or indirectly out of the use of this product.
Some states do not allow limitations on how long an applied warranty lasts, and some states do not allow the exclusion of limitations of consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific rights and you may have other rights that may vary from state to state.
