You might want to check two recent strings on this topic. Lot's of information and a few technical suggestions. I regret that none of the suggestions have proven to be effective; at least based upon my efforts and research to date.
As I previously indicated, I decided to conduct an investigation on my own in an attempt to get to the bottom of this issue. I strongly believe that the noise has nothing whatsoever to do with the internal shock valves. The noise is just too heavy a metallic rattling sound for that.
I removed and disassembled the r/s shock/spring assembly from my 99 ACR and carefully inspected each component. I though for sure I would find some evidence of what was causing the rattle, but no such luck. Well that may not be entirely true. The inside of one of the conical bushings appeared to have light thread marks on the inside. This made me think about why the upper retaining bolt would have threads in that location in the first place. The answer is simple; an "off-the-shelf" "that's good enough" part was used. I measured the diameter of the bolt both on the shoulder (where one bushing rests) as well as on the threads (where the other bushing rests. I found the former dimension to be ~0.436" and the latter to be ~0.431". That means that the clearance between one bushing and the retaining bolt (again in the threaded area) is 0.005" greater than the opposite side.
The key question is whether or not this added clearance could cause such a severe rattle. To answer that question I have communicated with several people from the Viper community (thanks Dean, Bob, John, Kevin, John B. and whoever else I missed). While there are differing opinions, most agree that we MAY be on the right track. I also spoke with George at MGW who has the metals fabrication experience and resources to support the fabrication requirements. I am in the process of laying out the design of a new upper shock support retaining bolt. The bolt will be a "Flange/Hex Head Shoulder Bolt" style with dimensions specifically intended to eliminate the aforementioned clearance.
Since my car is already apart, I'll be the gineau pig. I plan on speaking with George at MGW before the end of the week and having him custom fabricate the bolts ASAP. If the fix is effective, MGW will be able to supply the parts as necessary.
Which gets to the bottom line - will this modification be successful? I've vacillated on this a bit and concluded that it is absolutely an excellent first attempt. Besides, I said before that I just couldn't stand on the sidelines any longer; some constructive action needed to be initiated. Needless to say, I would be absolutely thrilled if this modification proved effective. Of course I'll share the results with the entire Viper community as soon as possible.
Wish me luck ....
PS - As far as a class action law suit is concerned - forget about it; total waste of time and energy! At least as far as I'm concerned.