Laurie, the car cranks but won't start at all? When the alarm is in fuel shut off mode, generally the car will start but shut off within 2-3 seconds. The way I understand, the car just cranks with no starting at all. You said you engaged it on and off.(the alarm or the key?) I don't think you can activate the alarm with the key in the run position so you would have had to actuate alarm and then turn the key on to see if the pump was on. When you initially turn the key to run, you should be able to hear a buzz noise for 2 seconds coming from behind the seat. That's the fuel pump. No buzz, no fuel. Next time it acts up, cycle the key on-off to listen if the pump is priming. dj