No Parts without providing a VIN

[EllowViper]

SO I have a T56 pulled from a 2004 RAM SRT-10 that I need a tailshaft seal and the driveshaft yoke so I can install this trans in my Viper. The local Dodge dealer (Brandon Dodge in Florida) refuses to order parts for me without a VIN. They stated that since it is a RAM SRT-10, they have to have a VIN to order parts. ***? I told them its a salvage transmission, but they insist that I get a VIN from the truck. I can see where that would make things a bit easier using a VIN referenced look-up table, but come on...work with me boyz...make that parts database work for me!! Has the parts ordering business become so automated that the parts guys no longer have the ability to hunt and peck for a part? Maybe I'll just have to stop in for a face-to-face vs. trying to deal with these guys over the phone. Anyone else ever have this happen???.

 

[01sapphirebob]

Give VPA a try. They might be able to get way you need.

 

[runin1320]

Get a VIN off e-bay...just sayin'

 

[bluesrt]

get a number off the old seal, or call another dealer- there cant be more than 1 seal,and if not- get all options and return the rest,they dont cost much

 

[SSGSNAKE]

call Chuck Tator I am sure he can help you out

 

[RapidTransit]

Dealer parts department did the same song and dance with me over a slave cylinder. I said I'm at work and couldn't get it, but here is my cell #....5 minutes later and he told me it was in stock and a price! I said, sorry but I found it at a better price through the VCA!

 

[supersnake]

Should be a Vin on the side of the transmission, Give them that one.

 

[MTGTS]

Call Chuck Tator

 

[MarcRoth]

Quit the hassle and call D & D Performance they are the Tremec Guys they will have what you need. www.ddperformance.com or 1-248-735-6220

 

[MarcRoth]

As for the reson for a vin, Most of the clowns in the parts dept couldn't find there ass without both hands, Also for the good parts guys they need the vin to make sure the right parts gets sold to you so they don't have to return it...

 

[bluesrt]

As for the reson for a vin, Most of the clowns in the parts dept couldn't find there ass without both hands, Also for the good parts guys they need the vin to make sure the right parts gets sold to you so they don't have to return it...

exactly on the clown part

 

[EllowViper]

Resolved. Called NAPA and they told me to ask for "HotRod" at the Parts counter at the aforementioned dealership. I now have the seal coming tomororw and they have the yoke in stock. No kidding. Military and VCA discounts as well. So who was this **** that answered the phone the day before?

 

[JonB]

That said, I do hope 'hot rod' was able to ID the correct seal for the tranny you have. That Ram can be difficult to specify for, and an available VIN # clinches the build date and several variations. You will know soon enuf...

Thank You