Ivory
Enthusiast
My car was running warm (yellow area) when idling or moving slow in traffic. I had it serviced at Field's Dodge near Chicago this past week. Cooling system flush, oil change, lube suspension components and added some broken minor trim pieces. Here is the problem. After driving the car back home 150 miles, the thermostat housing hose ruptured and blew coolant everywhere. White smoke and hot. Now after having the car towed 150 miles back to Field's, they are telling me that the hose just snapped in half due to age. The hose was 4 years old since it had been replaced when I had the cooling system replaced by another Viper Tech (who at the time of flushing caused the heater core to begin leaking $600.00 repair). Now Fields is telling me that I need to replace both termostat hoses at $160.00 each! After reviewing my records, I had the hoses replaced for $13.00 and $22.00 3.5 years ago and 10,000 miles. They are trying to tell me that the hoses are 14 years old!
Well the hose is snapped right in half for sure. They sent pics. I ordered the Roe 5 pc hose kit with bleeder for $320 and had it overnighted to Fields. Much better quality and cheaper! Now Fields is suggesting that I replace the thermostat at a cost of $560.00. Fortunately, I had a 180 degree installed a few years back. No need to change now.
My question is has anyone had the thermostat hose just snap in half? This seems too coincidental just after having the cooling system serviced. I wondering if there is anything which could have been installed improperly which could have caused the hose to rub and be cut in half? Also, now the hose replacement and towing is another $1100.
$13.00 per quart of coolant it took 2 quarts.
$12.00 per quart of oil for 10 quarts of oil $120.00 and $6.00 for a filter?
$54.00 to lubricate the Chasis and ball joints (what gets lubed here?)
Am I getting ripped off somehow here? Any replies would be helpful. See pic below
http://good-times.webshots.com/photo/2756919450032291343ZjvqeL
Well the hose is snapped right in half for sure. They sent pics. I ordered the Roe 5 pc hose kit with bleeder for $320 and had it overnighted to Fields. Much better quality and cheaper! Now Fields is suggesting that I replace the thermostat at a cost of $560.00. Fortunately, I had a 180 degree installed a few years back. No need to change now.
My question is has anyone had the thermostat hose just snap in half? This seems too coincidental just after having the cooling system serviced. I wondering if there is anything which could have been installed improperly which could have caused the hose to rub and be cut in half? Also, now the hose replacement and towing is another $1100.
$13.00 per quart of coolant it took 2 quarts.
$12.00 per quart of oil for 10 quarts of oil $120.00 and $6.00 for a filter?
$54.00 to lubricate the Chasis and ball joints (what gets lubed here?)
Am I getting ripped off somehow here? Any replies would be helpful. See pic below
http://good-times.webshots.com/photo/2756919450032291343ZjvqeL
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