Problems with 2013 Service Manual CD Version

[steve911]

I just purchased a CD version of the 2013 Service Manual from Chrysler Tech Authority so I know its legit.

I installed the SVG reader as the instructions said, and I can get the title page of the manual. When I try to get any data, It says nothing is available for that model.

I seem to remember a couple of years ago that there was a quirk to get it to work. Does anyone remember?

I am running Windows 7 and i.e. 10 or 11 (I cant remember)

Thanks

 

[ViperSSG]

I had the same problem with my 2008 manual. Tried every kind of Windows version and worked with Mopar Tech Authority for help. It never opened to the manual pages but could see the title pages. I recommend sending it back and don't even waste your time messing with it.