Use a small battery terminal puller...they often have the tips covered with plastic to prevent damage...have used one many times on our Vipers with NO problems.
Try a little liquid wrench or similar around the stud. It should just pull off (I know you know) with v.little effort. Last time I had mine off ther was no issue. Aside from something being bent, I can't imagine why they won't just pop off.
You just have to pull hard and straight out. I took a screwdriver wrapped it in a cloth and used it as a lever. Work your way around it a little at a time but it will come off.
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